About Us

The Magicdust Experience

We love what we do. And are inspired to give you the best experience we can. We are known for our industry expertise and customer service with a personal touch. It’s a blend that we’ve been cultivating for more than a decade – something we’ve shared with more than 10,000 businesses around Australia and beyond.

We’re passionate about web design, crafting savvy digital marketing campaigns and helping clients showcase their business on the Google main stage. And our experience has taught us that there’s more to it than that – it’s the little things that make the difference. Our team of designers and developers are here to deliver their best to help you bring your dream to life or take your business to the next level.

Image of four fists together in solidarity

Image of two coffees and a plant

Image of a laptop

Image of Dwell Magazine on small coffee table

Ian Mills

Managing Director/Co-Founder

Image of Virginia - Business Manager

Virginia Piper

General Manager

Image of Tamsin - Project Manager

Tamsin

Project Manager

Image of Jared - Production Manager

Jared

Production & Support Manager

Image of Nate - Account Manager

Nate

Account Manager

Image of Helen - Account Manager

Helen

Account Manager

Erica

Graphic Designer

Image of Bonnie

Bonnie

Accounts Assistant

Image of Cherry

Cherry

Administration Assistant

Marj

Administration Assistant

Image of Saeed - IT Manager

Saeed

IT Manager

Image of Jacob - Senior Web Developer

Jacob

Senior Web Developer

Image of Marvin - Web Developer

Marvin

Website Developer

Image of Steven - Website Support Manager

Steven

Senior Website Support

Nina

Website Support

Pie

Website Support

Google Rating

4.1

Based on 45 reviews

Magicdust

4.1

Dietmar Hildebrand

05:01 18 Feb 21

Magicdust has been excellent to work with and our business is very pleased with the new website designed by their team. We look forward to continue working with the Magicdust team.

laura murdocca

06:28 19 Feb 20

Fantastic customer service and very quick response time

Sallie Don

00:43 20 Jan 20

Working with Magic Dust as a contractor copywriter, has been a great experience. The team are efficient, professional and always quick to respond and help with any questions. They have a range of varied clients, which always makes the work interesting.

Brisbane City Celebrants

04:13 20 Nov 19

We've had an extremely positive experience partnering with Magicdust on our latest website, from the sales process, through to design, implementation and pre and post going live support, the team have been nothing but exceptional.Special mention to Steven C in support who truly has the patience of a saint.When it comes to both the design and functionality of my website I am a perfectionist and Steven C exceeded my expectations, consistently going above and beyond, never getting frustrated with my many requests, instead always being completely understanding, and accommodating and happy to help and even making some great suggestions along the way.Thank you to all the team at Magicdust, highly recommend and we look forward to working with you on future websites.

Kylie Rogers

04:04 20 Aug 19

Whilst I have been delayed in getting my review posted it certainly is not a negative reflection of the customer service and work done by Magicdust.From my initial enquiry, through the design phase of branding and logo to follow up enquiries the team have been extremely responsive. They listened to and incorporated feedback and delivered more than was originally in scope.Without hesitation i would recommend using Magicdust.

David Johnson

08:06 15 Aug 19

The team at Magicdust are fantastic. We have just finished a project and everyone, from the design and layout, graphics, development and back-end folks have been terrific. We also completed a rebranding exercise and prepped for a major industry event.I am looking forward to continuing and developing our relationship over the longer term.

Tamsin Parry

04:49 14 Aug 19

What I appreciated the most about working with the team at Magicdust was how proactive they were about guiding me through the development of my website. I have built websites before and this level of support and care was incomparable. I really get that they have built thousands of websites with their level of experience and knowing of what it really takes to get a website up. The design was spot on - and when I needed to expedite the completion of the job they made it happen. I couldn't be happier. Thank you Magicdust!

David Marshall

05:17 21 May 19

Thank you to all the Team at Magic Dust, a great website was built by all involved. Dealing with the Team members by email and phone I found everyone understanding, patient and very professional. Over the years we have dealt with a few web design companies, none have been as pleasant and easy to work with or have achieved the high standard that Magic Dust has accomplished, I highly recommend their services.

Catherine Scott

00:29 07 May 19

Great company to work with. Prompt responses/support and good attention to detail! Helpful in explaining tech details in laymen's terms

Clea Sherman

04:34 18 Apr 19

Responsive and thorough.Magic Dust keeps it simple so it is easy to get your business website up and running.

Gretchen Chappelle

02:20 18 Apr 19

Over the many years I've been with Magicdust the staff have always been quick to respond, professional, and friendly. They've also kept me up to date with important changes and renewals that I may have otherwise missed. I'd recommend their services to anyone who seeks a custom design and ongoing tech support.

Jeremy Piper

00:49 28 Mar 19

Magicdust were the perfect team to work with as I went through the process of refreshing my brand and website. I could not be happier with the service, knowledge of metadata requirements and design. Magicdust guiding me through the process and now I have a website that works perfectly and displays my images how I wanted them to look. Highly recommended.

See all reviews Write a review