Fantastic customer service and very quick response time
We have been extremely impressed with Magicdust. From the initial brief right through to going live the staff have been professional, efficient and responded quickly to any teething issues. Our organic traffic has increased which is due to the user-friendly and clean design. I would highly recommended Magicdust and appreciate all the work that they have done. Thank you!
Magicdust are a great web design business that go above and beyond to ensure the client is happy with the end result. They don't scare away from a challenge and work collaboratively as a team to produce exceptional results for very fair prices. The entire process is clear, transparent and most importantly efficient. I'd recommend them to any small business owner and will definitely use them again for future projects.
Working with Magic Dust as a contractor copywriter, has been a great experience. The team are efficient, professional and always quick to respond and help with any questions. They have a range of varied clients, which always makes the work interesting.
We were looking for a new and fresh look for our website and Magicdust team helped us achieve our goal. It was a great experience working with Virginia, Erica, Helen & Jared of the Magicdust team. They are always reachable and have the right processes in place that are important for the success of any project. The kanban boards and regular meetings to monitor the progress of the project helped in delivering the website on time. I would highly recommend Magicdust for any kind of website related work.
The resulting website of our time with Magic Dust is wonderful and we are extremely happy! From start to finish the team understood what we as a business were looking to achieve.. this was the very reason why we chose to work with Magic Dust. We researched many web site developers looking for a connection to our business, us as people and our customer base. Magic Dust know the importance of a website being an experience and the first impression for the customer. Creating an authentic site that connects our business to our target market is key and not an easy task however Magic Dust nailed it!
Brisbane City Celebrants
We've had an extremely positive experience partnering with Magicdust on our latest website, from the sales process, through to design, implementation and pre and post going live support, the team have been nothing but exceptional. Special mention to Steven C in support who truly has the patience of a saint. When it comes to both the design and functionality of my website I am a perfectionist and Steven C exceeded my expectations, consistently going above and beyond, never getting frustrated with my many requests, instead always being completely understanding, and accommodating and happy to help and even making some great suggestions along the way.Thank you to all the team at Magicdust, highly recommend and we look forward to working with you on future websites.
The most incredible experience I have ever had with a web development team. Helen was so knowledgeable and professional when I first contacted MagicDust, Virginia was such a wonderful project manager - a fantastic communicator and always made sure milestones were achieved on time, and Erica was simply the most intuitive designer and offered some wonderful suggestions and improvements. Jared was fantastic with everything back end. Pie & Eljo in the support team are the best support team I have ever dealt with as well. We are so glad we decided to have Magic Dust host our website post launch as it has been the easiest launch and the very small number of bugs (to be expected with any site launch) that we did have were addressed super quickly. I will be recommending the team at MagicDust to anyone needs a website update or new website build. Competitive pricing as well. The website looks incredible and the UX is fantastic. Thank you so much MagicDust for an amazing job.
We found Magic Dust very easy to work with and the designs they provided for our website redevelopment were excellent. They were able to work within our existing guidelines that we have and produce a very clean and user friendly finished product. Virginia and Erica were easy to work with and the collaborative approach in reaching the final design worked very well for us.
Whilst I have been delayed in getting my review posted it certainly is not a negative reflection of the customer service and work done by Magicdust.From my initial enquiry, through the design phase of branding and logo to follow up enquiries the team have been extremely responsive. They listened to and incorporated feedback and delivered more than was originally in scope.Without hesitation i would recommend using Magicdust.
The team at Magicdust are fantastic. We have just finished a project and everyone, from the design and layout, graphics, development and back-end folks have been terrific. We also completed a rebranding exercise and prepped for a major industry event.I am looking forward to continuing and developing our relationship over the longer term.
What I appreciated the most about working with the team at Magicdust was how proactive they were about guiding me through the development of my website. I have built websites before and this level of support and care was incomparable. I really get that they have built thousands of websites with their level of experience and knowing of what it really takes to get a website up. The design was spot on - and when I needed to expedite the completion of the job they made it happen. I couldn't be happier. Thank you Magicdust!
Thank you to all the Team at Magic Dust, a great website was built by all involved. Dealing with the Team members by email and phone I found everyone understanding, patient and very professional. Over the years we have dealt with a few web design companies, none have been as pleasant and easy to work with or have achieved the high standard that Magic Dust has accomplished, I highly recommend their services.
Great company to work with. Prompt responses/support and good attention to detail! Helpful in explaining tech details in laymen's terms
Magic Dust produced a great website for us, their staff were professional, diligent, patient and understood our needs. We highly recommend Magic Dust's website design team, our new website is excellent.
Responsive and thorough.Magic Dust keeps it simple so it is easy to get your business website up and running.
Over the many years I've been with Magicdust the staff have always been quick to respond, professional, and friendly. They've also kept me up to date with important changes and renewals that I may have otherwise missed. I'd recommend their services to anyone who seeks a custom design and ongoing tech support.
Thank you to all the team at Magicdust for the wonderful support, your friendliness, your professionalism and can-do attitude. Together we have been able to build not one but two websites that we are extremely happy with and we are looking forward to building our third with you as well. Your follow up support has also been very helpful and you always get back in a timely manner.
Magicdust were the perfect team to work with as I went through the process of refreshing my brand and website. I could not be happier with the service, knowledge of metadata requirements and design. Magicdust guiding me through the process and now I have a website that works perfectly and displays my images how I wanted them to look. Highly recommended.
Blown away with how amazing my new upgraded website looks. Magic Dust has gone beyond all my expectations. My sales have just shot through the roof. Thank you so much.
I've worked with Magicdust multiple times and was impressed with their professionalism when asking for the websites brief. They don't just built a website, they also ask the why and what you want to achieve with it. Highly recommended!
I can't tell you how incredible our website looks… I am beyond grateful. Thank you to all the team at Magicdust, the process was easy, prompt, smooth and efficient. Honestly, I couldn't have asked for more. I'm one very happy customer. I highly recommend Magicdust :)
I have worked with Magicdust and have experienced them as a great company that genuinely cares about their clients and who goes out of their way to deliver the best website solution. I would highly recommend them.
Magic dust were fantastic from start to finish. I highly recommend them!
We have worked with Magic Dust for over 2 years now and we have a fantastic working relationship. Have we had issues? of course. But we have solved them with simple clear communication and MD have responded professionally and stepped up every time. I find the team very easy to deal with, very friendly and eager to get the job done in the right way the first time. We are very happy with all of their work.
Amazing level of professionalism and skill. These guys have delivered on every promise. Would recommend.
I am very happy with my website from Magicdust. It presents me and my work professionally and credibly. And the service has been first class and have made the process of getting and managing a website very easy. I would highly recommend them to anyone looking for a professional and affordable website.
My copywriting team and I have collaborated with MagicDust on many website projects over the years. We've built a relationship based on shared values of being professional, approachable, flexible and, above all, providing excellent customer service. I very much look forward to jointly help many more of MagicDust's clients build websites they can be truly proud of, and that attract new clients.
I have worked with many web design agencies throughout the years and many of them promise the world and don't deliver on what they agree to. I have worked with magic dust on over a dozen websites and their strengths are; taking the time to really understand what I the customer wants. When I have provided them feedback and content for the websites they usually deliver projects at the time they quoted. They have some excellent customer support people there who are quick to respond to my questions and they communicate well, often helping translate things from in my head to a workable beautiful design. I highly recommend magic dust to anyone looking for a new site or a revamp of their existing one.
We came to Magic Dust with a plan on how we would like our website to look like. Their team has been very helpful and has worked together with us to develop a professional website for our business. Magic Dust provided us with an excellent customer service.
What is great about working with Magicdust is they delivered to us what we had visualised and shared their expertise along the way. Magicdust helped us upgrade our out of date website and turned it into a modern and professional site while building longevity into the site. They are patient, easy to work with, knowledgeable, strong support model and great value for money, conscious of small business budgets while still delivering high quality.
The team at Magicdust were amazing from start to finish in designing my new logo and business branding. There was appropriate follow up from my initial inquiry and the process was clearly explained at every step, including time frames and costings. My questions were always answered and the staff were friendly and supportive. I cannot thank Erica enough for the simply awesome job she did - the logo is exactly what I was after and everyone who has seen it so far loves it! I am really excited about going forward in my business with my new logo. Erica was patient and really took the time to understand my style and what I was after. She provided me with many more options than my contract stipulated and she went above and beyond my expectations at every step. I can't recommend Magicdust highly enough :)
Magicdust has done a fantastic job for our website. Overall very pleased with their friendliness and professionalism. The Magicdust team have been reliable and have done everything in a timely manner.
I have now worked with Magicdust on three website projects and I couldn’t be happier with the service and their approach. Their advice and guidance has been invaluable. I couldn’t recommend Magicdust more highly.
A big thanks to MagicDust for all the work they have done on my website and the fantastic result. They went above and beyond. A great company to work with and I would highly recommend them to anyone.
Magicdust is a fantastic company to work with. I have found their attention to detail, technical expertise and customer service impressive. A great web design company.
Magicdust’s team of highly professional designers and programmers helped us redesign our corporate website. The result of their hard work is a beautifully designed and easy to navigate website.What made Magicdust stand out, in our experience, was that they had always been upfront and honest with us, but more importantly they really took pride in what they did and cared about delivering a high-quality product for us. In that sense they felt more like an extension of our internal team rather than a hired agency. Since the website launched we’ve received a number of compliments on what a great website we now have, thanks to Magicdust!
Platinum Wheel Repairs
Magicdust was so helpful in turning my business around. I now get leads weekly from my website. Before I was trying to figure out the internet and it was hard. My website is reliable, good looking and the support team have been great.
Happy to review my website experience went very well with Magicdust. The company and managers where very attentive and showed they knew what they were talking about. I highly recommend them and love my results!
I loved working with the team at Magicdust, they are super friendly and made it easy for me to understand what I was getting myself into. Good crew.
Great assistance from the team. It was a pleasure to have them work on my website. I recommend this company!
Body Image Movement
Magic Dust have been so helpful. We had a really tight deadline and a rather complicated project that Magic Dust handled beautifully. Their teamwork was outstanding and such great quality.
These guys are amazing! I have used them to create business cards, my logo and website and everyone I have dealt with from sales to logo design to website creators have far exceeded my expectations and gone above and beyond to make sure I was happy. The ongoing support crew are SO great, every time I have rung up to get support they have been more than happy to help and even stayed behind out of hours to make sure my problems were fixed. I highly recommend the team at Magicdust.
There are so many web design companies out there that it is easy to second guess them, however I've only experienced the best with the team at Magicdust. They've done an absolutely amazing job with my web design and always with such friendly helpfulness, understanding and professional guidance. We've met my goals without trouble and their knowledge is second to none.
Magicdust have surprised me for sure- what I didn't expect was how helpful and responsive their support team would be. The fact that you get through to a real person who's not in some offshore call centre really surprised me.
I know i can be a really fussy customer, which is why Magicdust blew me away by meeting even my particular standards. I would recommend to any discerning small business owner
Other web designers in Brisbane don’t provide as an impressive and uncomplicated sales process. Magicdust provide a clear cut proposal and design feedback process. Their developers are pretty knowledgeable and can manage more complicated WordPress enquiries. These guys are a breath of fresh air for someone who loves WordPress but don’t want to be alone in the development and support end of the project.
From what I’ve seen so far their website designs are really cool and quirky, for what you’dexpect they’re a really good choice in terms of value. Some of my friends knew the designers before I first found them and since I’ve seen what they produce I understand the good reputation they’ve built up with local businesses. From what I’ve had to do with the support team they’ve seemed quite helpful and as an additional god send they’re based in Aus. No more frustrating call centre experiences if websites go down- absolute gold!
I’ve been nothing short of impressed with Magicdust’s graphic designs. Compared to the work I’ve seen from other web designers in the area they manage to achieve a quality product for a pretty reasonable price. I’d recommend them to anyone who’s looking for a straightforward website experience.
Some web designs can be difficult to deal with, not Magicdust- they’re flexible and 100% happy to help however they can.
Whenever I’ve had professional dealings with the team at Magicdust, I’ve always been impressed- one to recommend.
Arjan van Ameyde
Magicdust is a rarity when it comes to web designers - not only are they reasonably priced but they have a common sense approach to building websites.
If you’re looking for a responsive web design company that actually has good quality people working there, check out Magicdust. I’ve found their Aussie team to be really helpful and friendly
We couldn’t have picked a better web design company to partner with. From their proposal to launch, I knew they were one of the best web designers Sydney had to offer.